How We Can Help

Bounce Back: Reclaim Your Health Project

Bounce Back offers mental health support to patients coping with chronic health conditions. Through psycho education and guided self-help, Bounce Back can help primary health care practitioners to help patients improve their quality of life. Approximately 1 in 3 British Columbians suffer from chronic health conditions such as diabetes, arthritis and congestive heart failure, which are often linked to mental health problems like depression and anxiety. Our Mid Island Bounce Back Coach works out of the Duncan office and services people from Nanaimo north to Campbell River. Canadian Mental Health Mid Island participates in a number of education and community development initiatives. We have representatives who sit on the Nanaimo Mental Health and Advisory Board and on the Central Vancouver Island Regional Mental Health Advisory Committee.

Education and Community Development

The National Depression Screening Day is an annual event held every October where people who feel they, or someone they know, might be depressed, can fill out a questionnare, gain information and , if necessary, a referral to a Physician or other resources. Community development and information projects such as having informational tables in shopping malls, delivering talks for businesses etc. are ongoing when there is a need or request. Staff from CMHA also promote mental health throughout the community in a variety of venues such as media, business speeches, etc.

Homelessness Outreach Nanaimo

Acknowledging that being homeless has a significant impact on a person's mental health and that many people living on the streets or people at risk of homelessness have mental health and/or addictions issues, CMHA, with funding from BC Housing, has one homeless outreach worker meeting and assisting people of the streets of Nanaimo. In partnership with the Vancouver Island Health Authority Downtown Outreach Team, and Ministry of Housing and Social Development outreach workers, these workers assist people with accessing income, health services, find and maintain housing, and work towards a life that does not include homelessness and its causes.

Homelessness Outreach Oceanside

Homeless Outreach provides services to individuals who are homeless or at risk of homelessness. In the Oceanside area, CMHA has one outreach worker to cover the area from Nanoose Bay to Deep Bay and west to Errington, Coombs, Hilliers and Whisky Creek. We provide assistance to people to find housing, connect people to other service providers, give information on other community resources, assist with transportaion to doctors, food bank, soup kitchen, etc and other assistance as needed.

Mental Health First Aid

The Mental Health First Aid program teaches participants how to help someone showing signs of mental health problems or experiencing a mental health crisis. The course aims to teach people to:

  • Identify when a person may be a danger to themselves or others and take steps to preserve life.
  • Recognize the early signs for mental health problems and provide help to prevent more serious problems from developing.
  • Provide comfort to someone with a mental health issue and support them in recovering.

Anyone can benefit from Mental Health First Aid-members of the general public, teachers, health service providers, emergency workers, frontline workers who deal with the public, volunteers, human resources professionals, employers, community groups.

This is a fee for service program.

Peer Support

This program operates with trained Peer Support Workers who assist persons with mental illness in gaining information, advocacy, problem solving,community reintegration, and self-awareness. This program has begun actively educating physicians in the Nanaimo Region about their program and is currently developing a resource library for general public access. Peer Support is funded by the Island Health.

Phoenix Centre

The mission of the Phoenix Centre is to assist adults recovering from a mental illness by building a community that offers a respectful safe and positive environment by supporting individuals to achieve their financial, vocational, social and independent-living goals.

We focus on the individual strengths of people and their own personal goals. We are a community of people working together to achieve a common goal; living meaningful and rewarding lives. This is accomplished by providing opportunities for members to enhance their mental health and live life to the fullest through opportunities and community.

Phoenix Centre Hours:

Monday & Tuesday 10:00am-4:00pm

Wednesday 2:00pm-8:00pm

Thursday & Friday 10:00am-4:00pm

Saturday & Sunday Closed


GT Hiring

Canadian Mental Health Association Mid Island Branch, in partnership with GT Hiring, provides a series of workshops called Balancing Work/Life Skills. This is a six week workshop series designed to improve confidence and skills for those looking to head back into the workplace. These workshops can only be accessed through GT Hiring Services.

Social Housing

In October 2008, CMHA Mid Island purchased the Balmoral Hotel in Nanaimo to preserve the site as low barrier, social housing in the City. A former bar/lounge on the site has been renovated to house HOST- the homeless outreach and support team, which includes staff from VIHA, the Ministry of Housing and Social Development and CMHA Outreach workers. The 20 units of the Balmoral have been renovated without displacing the tenants currently residing there. People who work with the homeless outreach program will have preferred access to suites as they become available.

CMHA Mid Island, in partnership with BC Housing also has a 4 story residential unit at 437 Wesley Street. This low barrier building provides housing for 36 community members.